Refund & Cancellation
Our policy on membership cancellations, refunds, and classes.
Last updated: [EFFECTIVE DATE]. This is a starting template — please review with your attorney before relying on it.
1. Membership cancellation
Cancellation terms depend on the membership plan you hold. We offer a range of plans — annual, semi-annual, quarterly, weekly and day passes, as well as month-to-month — each with the terms disclosed to you at the time you join. Speak to the front desk and we will walk you through the terms that apply to your plan.
2. Refunds
Membership dues already billed are generally non-refundable except where required by law. If you believe you were billed in error, contact us within 30 days and we'll review it.
3. Day passes & drop-ins
Day passes and class drop-in fees are non-refundable once purchased, but unused passes may be applied to a future visit at our discretion.
4. Group classes
Classes run on a first-come, first-served basis — there is nothing to book and nothing to cancel. All classes are subject to change without notice; the current schedule is published on our website.
5. Freezes
Short-term membership freezes (e.g., for medical or travel reasons) may be available — ask the front desk.
7. Contact
To cancel or ask about a charge, call the front desk at (724) 327-3326 or stop in at 4540 William Penn Hwy, Murrysville, PA 15668.